FREQUENTLY ASKED QUESTIONS

EVENT

Over 200 of the best athletes from 50 countries will compete in four disciplines, men, ladies, pair and ice dance. This event runs March 16-22, 2020.

All competition events for the ISU World Figure Skating Championships® 2020 will be held at the Bell Centre, located at 1909 Avenue des Canadiens-de-Montréal, Montréal, Québec.

Official practices at the Bell Centre will take place on Monday March 16 and Tuesday March 17. The competition will begin Wednesday March 18 and end on Saturday March 21 with the Exhibition Gala taking place on Sunday March 22.  The detailed competition schedule will be available in the new year.

The top skaters in the world will qualify throughout the 2019-2020 figure skating season competitions. The full list of qualified skaters will be confirmed in March 2020.  Competitors are subject to change up to and including the week of the event.

TICKET INFORMATION

All-event tickets packages will go on sale on May 31st, 2019 at 10am (ET). Tickets will be available at www.montreal2020.com and through the Bell Centre box office.

  • Online: montreal2020.com
  • By Phone: 1-855-310-2525
  • In Person: Centre Bell Box Office, 1909 avenue des Canadiens-de-Montréal
    • Hours: Monday to Friday 12pm – 6pm

Order tickets through the same channels as the general public. Members should watch for e-mails with information about the pre-sale exclusive to Skate Canada members; however, there will be no discount prices offered.

The All-Event Passport is one ticket that enables access to all competitions and the exhibition gala at the Bell Centre. All official practices on Monday and Tuesday as well as daily early practices are included in the All-Event Passport (excluding the gala practice that is closed to the public).

There are no discounts for large orders on all-event ticket packages. To purchase tickets for groups of 25or more fans, please email larai@skatecanada.ca by May 20, 2019.

All event tickets will go on sale on May 31, 2019 at 10 am ET and single event Day Passes will be available in September.

Yes, a venue map will be available for you to select your section, once you have selected your section the best available seats will be presented to you.

The ticket prices are listed in Canadian Dollars.

The kiss and cry will be constructed between sections 106 and 107.

The judges’ stand will be constructed in front of sections 112, 113 and 114.

The skater’s entrance is located by section 108 beside the Kiss & Cry.

Tickets are NOT refundable. There will be no exceptions to this policy. The event schedule and the competing athletes are always subject to change.

Wheelchair seating is available for fans who require seating with a wheelchair + 1 companion. These tickets will be available online during the public ticket sale period. There is also designated Accessible Seating for fans who require accommodations with no stairs/limited stairs. For assistance with booking these seats, please call Bell Centre Customer Service at 1-855-310-2525 to arrange purchase of these seats once tickets go on-sale, May 31, 2019 at 10 am ET.

GENERAL INFORMATION

At Skate Canada events, spectators are permitted to use small point and shoot cameras for personal use only. The following guidelines will be enforced:

  • No flash photography
  • No camera bags in venue
  • No use of professional cameras and/or detachable lenses
  • Camera cannot interfere with other fans’ enjoyment
  • Any resale of photography or posting photos on professional websites is strictly prohibited
  • Absolutely no video recording is allowed. Only accredited coaches and team managers may be permitted to videotape their own skater/team from rink side during that skater’s/team’s practice or performance. If athletes wish to obtain a video of their programs, they may purchase a copy from the licensed video distributor on site if applicable.

Spectators not abiding by these restrictions risk having their camera confiscated by venue security staff. Additionally, Skate Canada  reserves the right to restrict use of other types of cameras should they feel the quality and/or type of camera fail to protect the athletes’ and/or event’s interests.

This policy is in place at events to protect the safety and privacy of athletes and to ensure a distraction free environment for all spectators. This camera policy falls in line with venue and other sport organization policies.

Gifts for athletes should be taken to the venue’s Guest Services. Gifts that are not flowers or plush toys/stuffed animals should not be thrown on the ice.

Outside food and beverage are NOT permitted in the arena. The Bell Centre has numerous food options available that will be open throughout the event.

Food services are available throughout the concourses. There are also many restaurants located within walking distance to the arena. For more information please contact the Bell Centre at 1-855-310-2525.

Handheld flags and fan signs are permitted in the arena however must not obstruct the view of or distract other patrons in the stands. Larger fan banners that are intended to be hung in the arena will NOT be permitted in the arena.

Airhorns and noisemakers requiring batteries or compressed air are not permitted in the arena. Small handheld noisemakers may only be used following a skater’s program or during ice resurfacing. If flags, signs/banners and noisemakers become disruptive to fellow fans, Skate Canada will ask these items to be stowed away.

Flags, signs/banners and noisemakers must be stowed away when asked by venue or Skate Canada if they become disruptive to fellow patrons.

Yes and it is important to keep your ticket with you to allow re-entry to the building.  Be sure to check with door staff when leaving in case there are additional requirements such as a special pass.

The Bell Centre is a smoke-free building. Smoking is only permitted in exterior designated areas.

Skate Canada does not offer transportation for spectators. For information on public transportation, visit Montreal Tourism website.

Paid parking is available at the Bell Centre on a first-come, first-serve basis, for more information please visit the Bell Centre website.

The ISU World Figure Skating Championships® 2020 will be broadcast worldwide, check your local service provider for more details.

To find a list of hotels in Montréal, Québec, please visit Montreal Tourism website.

VOLUNTEERING

Volunteers are needed for all areas of the event including registration, hotel and venue operations, social functions and transportation to name a few. To complete the Volunteer Application Form for the ISU World Figure Skating Championships® 2020, please click here.

If you have any questions that you cannot find the answer to here, please forward them to info@montreal2020.com. If your question is about the venue, please contact the Bell Centre at 1-855-310-2525.